Our Customer Service is your primary information source if you have questions regarding normal train rides or to book reservations for groups in our scheduled trains. Customer Service is performed by the Tourist Information at the town of Bruchhausen-Vilsen together with the DEV station office.
For individual cases (booking of train charters, gift cards for train rides) please turn to the DEV station office.
The DEV station office is currently not permanently occupied. Please send a mail or leave your message to our phone answering machine. We will call back or mail our answer to you.
Customer Service:
Telefon: 04252 / 9300 - 0 Customer Service
E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Deutscher Eisenbahn-Verein e.V.
Address: Bahnhof 1, D-27305 Bruchhausen-Vilsen, Germany
Phone: +49 04252 / 9300 - 0 Customer Service (questions, reservations for groups, train charters)
+49 04252 / 9300 - 34 DEV ticket office, on operation days of the museum railroad only
FAX: +49 04252 / 9300 - 12 DEV station office
E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Press inquiries, please mail to: This email address is being protected from spambots. You need JavaScript enabled to view it.